Month: August 2016
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A comment on "5 Trends In Government Technology We’ll See In 2017"
(Here’s the original post: https://www.linkedin.com/pulse/5-trends-government-technology-well-see-2017-steve-ressler) This is an important post but I am not sure I agree with its premise or all of its points. For one thing, per #3, it appears the assumption is that Hillary Clinton will win. Why does the post assume this? To strategize means to play out both scenarios. Trump vs.…
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Finding Strength in Surrendering Control
So they sent me to a training class in advanced communications, specifically managing conflict through difficult conversations. As it happens this trainer was better than most, and I found myself listening closely. You’ve heard of the book Critical Conversations and although the class was not specifically centered on that book, it was all about getting…
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Overcoming the Barriers to Government Transparency
There are at least five types of information that federal employees, not just communicators, generally want to share with the public: Mission: They’d like the public to be aware of what the agency does and why it’s important. They want the public to know about the significance of the broader issue as well, such as…
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Wikileaks & the Crisis of Government Communication
“Fewer than three-in-ten Americans have expressed trust in the federal government in every major national poll conducted since July 2007 – the longest period of low trust in government in more than 50 years.” – Pew Research Center, November 23, 2015 In the United States, federal government communicators have no shared professional standards of conduct,…